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COVID-19 Visitor Industry Update

Published Wednesday, March 18, 2020 1:00pm

Community is at heart in everything we do, and we want you to know that the health and safety of our employees, visitors, and partners is our top priority. We are keeping a close eye on information released by our County Health Officials and note there are currently no cases in Comal County.

Moving forward with an abundance of caution and calm communications, we will keep you updated with industry resources on our website, while forwarding any updates that deal directly with your operations via this broadcast email.

We are advising inquiries to visit your website and social media channels for up to date information about your business hours and response to this ever-evolving situation.

If you need to cancel events that are on the calendar, please email
If you are cancelling groups and conferences, please email This allows us to keep track of the impact on the visitor industry as a whole. Please send within your email: Name of Group, Dates, and Lost Business Estimate.
Small Business Resources
The Small Business Administration has designated COVID-19 as a qualifying event for the provision of Economic Injury Disaster Loans (EIDL) for businesses and non-profits in affected communities.

The Texas Division of Emergency Management has an Economic Injury Worksheet that is available on its website with further information. Please send a copy of your Economic Injury Worksheets to We will try to keep a running total of economic Injury numbers for our industry.
Additional Resource Links
City of New Braunfels
Comal County Health Office
Guadalupe County
Texas Restaurant Association
Texas Association of Business
Texas Department of Health Services
Texas Hotel and Lodging Association
Texas Association of Campground Owners
Texas Travel Alliance